Privacy Policy

This Privacy Policy explains what personal information zet77 collects when you use zet77.ws, how that information is used, and what choices you have. Reading it takes about five minutes. If something is unclear, email us at [email protected].

1. Who We Are

zet77 operates the online gaming platform at zet77.ws, offering slots, live casino, crash games, fishing games, and sports betting to adult players in Bangladesh. References to "zet77", "we", "us", or "our" in this document all refer to the same entity operating this platform.

We are the data controller for personal information collected through this website and the zet77 mobile app. If you have questions about how we handle your data, the contact details are in Section 11.

2. Data We Collect From You

We collect only what we genuinely need to run your account, process payments, and meet legal obligations. The table below sets out each category.

We do not collect your full payment card numbers. Mobile wallet transactions are handled through the payment provider's own secure interface; zet77 only stores the transaction reference and outcome.

3. Why We Use Your Data

Each use of your personal information has a specific purpose and a legal basis.

Running your account

We need your registration details to create your account, verify your age (players must be 18 or older), and let you log in securely. Without this, we cannot provide the service at all.

Processing payments

Deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bank Transfer require payment data to route funds correctly. zet77 targets a deposit arrival time of five minutes and a withdrawal processing time of fourteen minutes; accurate payment data is essential for this.

KYC and fraud prevention

Before processing your first withdrawal, zet77 must verify your identity using an NID, passport, or driving licence. This review is completed within 24 hours in most cases. We also monitor account activity to detect unusual patterns that could indicate fraud or money laundering.

Bonuses and promotions

To apply your welcome bonus, reload offers, daily cashback, or referral rewards correctly, we track wagering activity and turnover against the stated requirements.

Customer support

When you contact our 24/7 live chat or email support, we use your account history and communication records to resolve issues faster and accurately.

Platform improvement

Aggregated, anonymised session data helps us understand which games are popular, where the app performs slowly, and how to improve navigation. This data is not linked to individual players.

4. When We Share Information

zet77 does not sell your personal data. We share it only in the following limited situations:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking partners receive only what is necessary to complete a transaction.
• Game providers: Ezugi, Red Tiger, Playtech, Spribe, and KA Gaming receive a session token to load games. They do not receive your name, payment details, or ID documents.
• Legal obligations: If a court order, regulatory request, or law enforcement authority requires disclosure, zet77 will comply and will notify you where legally permitted.
• Business continuity: In the event of a merger or acquisition, player data may be transferred to the new operator under the same privacy protections described here.

Third parties who receive your data are required by contract to process it only for the stated purpose and to maintain security standards at least as strict as our own.

5. Cookies and Similar Technologies

zet77.ws uses cookies and local storage for three main purposes:

• Essential cookies: Keep you logged in, remember your session preferences, and prevent cross-site request forgery. These cannot be disabled without breaking the site.
• Analytics cookies: Count page visits and measure how players move through the registration and deposit flows. Data is aggregated and anonymised.
• Preference cookies: Remember language settings and notification preferences between sessions.

You can manage or delete cookies through your browser settings. Disabling analytics cookies will not affect gameplay or account access.

6. Keeping Your Data Secure

All data transmitted between your device and zet77.ws is protected by TLS encryption (SSL). Account passwords are stored as salted hashes; zet77 staff cannot read your password. Payment data at rest is encrypted using AES-256.

Access to personal data inside zet77 is restricted to staff who need it for their specific role. Access logs are reviewed regularly, and all staff with data access receive security training.

No system is completely immune to attack. If a data breach occurs that is likely to cause harm to players, zet77 will notify affected users by email within 72 hours of discovering the incident.

7. How Long We Keep Records

When retention periods expire, data is permanently deleted or irreversibly anonymised. You can request earlier deletion for data we do not need to keep by law (see Section 8).

8. Your Rights as a Player

You have the following rights over your personal data held by zet77. To exercise any of them, email [email protected] from the address linked to your account.

• Access: Request a copy of all personal data we hold about you. We will provide this within 30 days.
• Correction: Ask us to fix inaccurate or outdated information on your account.
• Deletion: Request removal of data we are not legally required to retain. Note that KYC documents and transaction records fall under mandatory retention periods.
• Restriction: Ask us to pause processing while you contest the accuracy of data or while a complaint is being investigated.
• Portability: Request your account and transaction data in a structured, machine-readable format (CSV or JSON).
• Objection: Object to processing based on our legitimate interests, such as direct marketing communications.

We will respond to all requests within 30 days. If the request is complex or we receive a high volume, we may extend this by a further 30 days with notice.

9. Players Under 18

zet77 is strictly for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we discover that an account was created by a minor, we will close it immediately and delete all associated data, except where retention is required by law.

If you believe a minor has registered on zet77, please contact us at [email protected] and we will act promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post a notice on the zet77 homepage and send an email to your registered address at least seven days before the changes take effect.

The "Last updated" date at the top of this page always reflects the most recent revision. Continuing to use zet77 after the effective date means you accept the updated terms. If you disagree with any change, you may close your account before the new terms take effect.

11. Reach Us About Privacy

For any privacy-related question, correction request, or complaint, the best route is email:

• Email: [email protected]
• Subject line: "Privacy Request – [your username]"
• Live Chat: Available 24/7 at zet77.ws for faster queries

We aim to acknowledge every privacy email within one business day and resolve it within 30 days. If you are not satisfied with our response, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.